APPLICATION FOR MAKE-UP DAYS DUE TO ABSENCE OR REFUND WHEN APPLICABLE
PLEASE check below an excerpt from our policies.
The full policies can be found under this link: https://www.stonyhollowfarm.com/policies
3.Cancellation and Refunds for Programs in Fall, Winter and Spring (see below for Summer)
Deposits are non-refundable and non-tranferable, and cannot be credited toward future sessions.
Full refunds are available if you cancel within 5 days of registration and at least 30 days before the program begins. After this, the refund excludes the deposit.
Cancellations made less than 30 days before the program start receive a 50% refund. Cancellations made less than 7 days before the start are non-refundable.
For one day enrollments (such as Holiday Monday, Saturday on the Farm, and special one day workshops):
Full refund: cancellations made more than 30 days before the program date
50% refund: cancelletions made 8 to 30 days before the program date
No refund: cancelletions made 7 days or less before the program date will not receive any refund.
Date changes are permitted up to 2 days before the program date, however a deposit of $30 will be retained for the originally reserved day.
Emergency cancellations may be considered on case-by-case basis.
4.Summer Program Cancellation and Refund Policy
Our cancellation and refund policies are designed to balance the needs of our staff, program planning, and the commitments of enrolled families. While we understand that unforeseen circumstances may arise, we ask families to be mindful of the impact cancellations have on other families and our operational costs.
The Summer Program has additional policies due to its unique structure and planning requirements.
Once your session dates have been confirmed by Stony Hollow Farm, any desired changes or cancellations must be requested in writing by emailing juliet@stonyhollowfarm.com
Deposits are non-refundable and cannot be applied as credit to other sessions.
Up to 90 days before your session start date: Any tuition paid is refunded less the non-refundable deposit.
Up to 30 days before your session start date: 50% of the total tuition will be refunded.
Cancellations made within 30 days or less prior to the first day of the program will not receive any refund. No exceptions.
No refund or credit can be given if a child is withdrawn at any time after arriving at the summer farm program.
There is no reduction of fees for late arrival or early departure.
17.Emergency Cancellations & Extenuating Circumstances
Stony Hollow Farm understands that serious and unforeseen circumstances may occasionally prevent a child from attending a program. Emergency cancellation requests may be considered on a case-by-case basis and at the discretion of Stony Hollow Farm.
Qualifying circumstances may include:
Death in the immediate family
Serious illness or medical condition affecting the enrolled child
Disability or medical circumstances that prevent the child from participating
Surgery or a medically required procedure affecting the enrolled child
We may request reasonable supporting documentation when considering an emergency cancellation, such as a note from a physician or other licensed healthcare provider, hospital or surgical documentation, or other appropriate documentation of the circumstances.
Emergency or extenuating circumstances generally do not include changes in personal plans, work schedules, travel plans, relocation, scheduling conflicts, changes in childcare arrangements, or a child choosing not to attend.
Approval of an emergency cancellation, refund, credit, transfer, or other accommodation is not automatic and will be determined individually based on the circumstances. Any exception made by Stony Hollow Farm does not modify our general cancellation policy or create an entitlement to the same exception for future cancellations